Live from Barcelona, Pieter Van den Broecke, EMEA Leader, Supply Chain Commerce Strategies at Manhattan Associates joins Natalie to discuss:
- Europe's retail CIOs - what's keeping them up at night?
- Generative AI – what are the opportunities and challenges?
- Customer experience - how to service your customers in real-time and learning to trust AI to be the first port of call.
- Why giving shoppers greater control post-purchase is a win for retailers, customers and the planet.
- Unified commerce – what does this look like in practice and where are the opportunities going forward?
- Why Pieter believes the digitization of physical retail isn’t over.
More on Manhattan Exchange.
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