Ben Sillitoe, Founder and Editor of Green Retail World, joins Natalie in Cannes for a live recap of Manhattan Exchange. How might generative AI be used in warehouses? What are the benefits of giving customers greater control post-purchase? And as consumers deprioritize environmentally-friendly purchases, does Ben think this is just a blip? Or does affordability now trump sustainability?
They also explore the implications of Manhattan's latest whitepaper Redefining Retail: What's Next for Shoppers and Retailers?, based on a survey of 6,000 consumers and nearly 1,200 Tier 1 retailers around the globe.
For more on the whitepaper, visit:
Manhattan Associates (blog by James Ash)
Green Retail World (article by Ben Sillitoe)
NBK Retail (blog by Natalie)