Retail Disrupted
Learn from the leaders and disruptors shaping the future of retail.
ALL EPISODESLATEST EPISODESubscribe to the Podcast
Subscribe to the Newsletter
Join the Retail Disrupted newsletter to get podcast highlights and Natalie's views on the latest trends and innovations impacting the global retail sector.
Start Listening Today
Latest Episodes
The Trust Crash: Why Consumers Don't Believe Brands Anymore
Your brand believes it's trusted. Your customers disagree. Dr Amna Khan is a renowned retail and consumer behaviour expert with a PhD in trust development from Alliance Manchester Business School. She's observed the trust contract between businesses and consumers unravel in real time. She joins Nata...
Why This Luxury Founder Tells Customers NOT to Buy – Marc-Antoine Barrois Strategy Briefing
Modern retail is globally efficient but emotionally bankrupt. Marc-Antoine Barrois, founder of the luxury fragrance house MARC-ANTOINE BARROIS, and architect Antoine Bouillot join Natalie Berg to discuss their shared belief: a store should prioritize emotion over the transaction. In this episode, th...
California Pizza Kitchen's Rick Rosenfield on Innovation, Reinvention & the CPK Comeback
In 1985, two federal prosecutors walked away from their careers and mortgaged their homes to open a pizza restaurant in Beverly Hills. They wound up inventing an entirely new dining category. Rick Rosenfield, co-founder of California Pizza Kitchen, joins Natalie Berg on Retail Disrupted to share the...
Follow on YouTube
The Trust Crash: Why Consumers Don't Believe Brands Anymore
Your brand believes it's trusted. Your customers disagree. Dr Amna Khan is a renowned retail and consumer behaviour expert with a PhD in trust development from Alliance Manchester Business School. She's observed the trust contract between businesses and consumers unravel in real time. She joins Nata...
Why This Luxury Founder Tells Customers NOT to Buy – Marc-Antoine Barrois Strategy Briefing
Modern retail is globally efficient but emotionally bankrupt. Marc-Antoine Barrois, founder of the luxury fragrance house MARC-ANTOINE BARROIS, and architect Antoine Bouillot join Natalie Berg to discuss their shared belief: that a store should prioritize feeling over selling. In this episode, they ...
California Pizza Kitchen's Rick Rosenfield on Innovation, Reinvention & the CPK Comeback
In 1985, two federal prosecutors walked away from their careers to bet their homes on a pizza restaurant in a Beverly Hills "graveyard site". They wound up inventing an entirely new dining category. Rick Rosenfield, co-founder of California Pizza Kitchen, joins Natalie Berg on Retail Disrupted to sh...
Hear From the Retail Leaders
Featured Episodes
We Love Your Reviews
What People Are Saying
Understand Where Retail is Headed
With AI now more accessible than ever, the true competitive edge in retail isn’t just about technology - it’s about domain expertise. This is precisely what makes Natalie Berg’s podcast, Retail Disrputed, so compelling by leveraging her extensive leadership and deep knowledge of retail, curates insightful conversations...
Read More💎💎💎
Natalie has such a bright and engaging energy which really makes interviews so enjoyable! Whether you’re looking for industry trend updates, inspiring case studies, or actionable strategies, you’ll find it all here! Helpful knowledge no matter what stage of business you’re in! I’m not a retailer myself, but as a PR coa...
Read MoreThis is what is needed in retail today!
Natalie’s curation of guests and take on the retail industry is fresh, forward leaning, and exactly what retailers need to consider as they work to evolve. This is a “must listen to!”
Must listen if your in retail
Great source of information for anyone in the retail business.