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Latest Episodes
ROI Reimagined: The 11 Metrics Every Retail Leader Needs Now
Traditional ROI is broken. If you're still measuring success with quarterly numbers and like-for-like sales, you're flying blind into the next decade of retail. In this episode, host Natalie Berg is joined by Martin Newman — "The Consumer Champion", author of ROI Reimagined , and a 40-year retail ve...
Holland & Barrett CFO: Why Boring AI Beats the Hype
This CFO doesn't care about ROI. Instead, Vineta Bajaj (Holland & Barrett CFO) believes we should be asking: How will the customer's life change? Will they get a better assortment? Will they get better pricing? Will they get dynamic pricing? Will they get better personalization? If I invest this...
Why PayMore's Physical-First Strategy Is Winning the Recommerce Race
While major chains struggle with closures and declining foot traffic, one category is quietly thriving: recommerce. And at the center of it is a surprising advantage - physical stores. In this episode of Retail Disrupted, retail analyst Natalie Berg sits down with Stephen Preuss, Co-Founder and CEO ...
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AUDIO-ONLY: ROI Reimagined: The 11 Metrics Every Retail Leader Needs Now
This is the AUDIO-ONLY version. Watch the full video episode here: https://youtu.be/VFcV1i19cOI?si=bGQewJAqkRcZDFB6 Traditional ROI is broken. If you're still measuring success with quarterly numbers and like-for-like sales, you're flying blind into the next decade of retail. In this episode, host N...
ROI Reimagined: The 11 Metrics Every Retail Leader Needs Now
Traditional ROI is broken. If you're still measuring success with quarterly numbers and like-for-like sales, you're flying blind into the next decade of retail. Martin Newman — "The Consumer Champion," former exec at Harrods, Burberry, and Ted Baker, and author of ROI Reimagined — joins Natalie Berg...
AUDIO-ONLY: Holland & Barrett CFO: Why Boring AI Beats the Hype
Audio-only version. Full video episode here: https://youtu.be/iUwAGCfc5NU This CFO doesn't care about ROI. Instead, Vineta Bajaj (Holland & Barrett CFO) believes we should be asking: How will the customer's life change? Will they get a better assortment? Will they get better pricing? Will they get d...
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Understand Where Retail is Headed
With AI now more accessible than ever, the true competitive edge in retail isn’t just about technology - it’s about domain expertise. This is precisely what makes Natalie Berg’s podcast, Retail Disrputed, so compelling by leveraging her extensive leadership and deep knowledge of retail, curates insightful conversations...
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Natalie has such a bright and engaging energy which really makes interviews so enjoyable! Whether you’re looking for industry trend updates, inspiring case studies, or actionable strategies, you’ll find it all here! Helpful knowledge no matter what stage of business you’re in! I’m not a retailer myself, but as a PR coa...
Read MoreThis is what is needed in retail today!
Natalie’s curation of guests and take on the retail industry is fresh, forward leaning, and exactly what retailers need to consider as they work to evolve. This is a “must listen to!”
Must listen if your in retail
Great source of information for anyone in the retail business.