Retail Disrupted
Learn from the leaders and disruptors shaping the future of retail.
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Latest Episodes
How AI Agents Will Rewrite Retail Payments – Spreedly CEO
What happens if customers never reach the checkout page at all? Justin Benson, CEO of Spreedly — the payment orchestration platform trusted by BMW, The New York Times, HBOMax, Getty, Warner, and Il Makiage — joins Retail Disrupted to unpack why payments become more critical, not less, in an agentic ...
Inside Instacart's $110 Basket Strategy | Ryan Hamburger, Instacart CCO
Instacart's average basket is $110 - the highest in quick commerce. In this episode, Natalie Berg sits down with Ryan Hamburger, Chief Commercial Officer of Instacart, at Shoptalk Europe to unpack how the company is evolving from delivery platform to omnichannel technology partner. With over 25 mill...
Retail's Tech Problem Isn't Invention. It's Mastery.
At Shoptalk Europe in Barcelona, Miya Knights — Retail Technology publisher and 3x retail author — cut straight through the AI hype with a blunt diagnosis: if you don't know your business and your customers, you're "stabbing in the dark" at which technology fits, and no AI tool fixes broken basics. ...
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Why Payments Get MORE Important in the AI Era – Spreedly CEO
When it comes to payments, there is zero tolerance for error. One wrong charge, one botched refund, one unauthorized recurring billing - and consumer trust is permanently broken. Now add AI agents to that equation. In this episode, retail analyst Natalie Berg speaks with Justin Benson, CEO of Spreed...
Inside Instacart's $110 Basket Strategy | Ryan Hamburger, Instacart CCO
Instacart's average basket is $110 — the highest in quick commerce. Here's how they're using that data to reshape grocery. Ryan Hamburger, Chief Commercial Officer of Instacart, reveals how the company is evolving from delivery platform to omnichannel technology partner. With over 25 million consume...
Retail's Tech Problem Isn't Invention. It's Mastery | Miya Knights Retail Expert
EXECUTIVE SUMMARY: Retail's AI tools already exist — the gap isn't invention, it's mastery. The winners will be the retailers who get the basics right first, then master AI fastest. At Shoptalk Europe in Barcelona, Miya Knights — Retail Technology publisher and author — cut straight through the AI h...
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Understand Where Retail is Headed
With AI now more accessible than ever, the true competitive edge in retail isn’t just about technology - it’s about domain expertise. This is precisely what makes Natalie Berg’s podcast, Retail Disrputed, so compelling by leveraging her extensive leadership and deep knowledge of retail, curates insightful conversations...
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Natalie has such a bright and engaging energy which really makes interviews so enjoyable! Whether you’re looking for industry trend updates, inspiring case studies, or actionable strategies, you’ll find it all here! Helpful knowledge no matter what stage of business you’re in! I’m not a retailer myself, but as a PR coa...
Read MoreThis is what is needed in retail today!
Natalie’s curation of guests and take on the retail industry is fresh, forward leaning, and exactly what retailers need to consider as they work to evolve. This is a “must listen to!”
Must listen if your in retail
Great source of information for anyone in the retail business.