Retail Disrupted

Retail Disrupted

Disrupt or be disrupted - that's the choice facing retailers today. Hosted by retail analyst Natalie Berg, this podcast unpacks the latest trends and innovations impacting the global retail sector. We explore how technology is reshaping the world of commerce, how shopping habits will evolve in the future and what retailers need to do to stay relevant to today's ubiquitously connected consumers. Join us for lively discussions with the industry's brightest minds - retail CEOs, business leaders, disruptive brands, analysts and tech experts. Topics covered include: • Retail leadership lessons: how to thrive in a perpetually evolving retail landscape • How to meet the needs of today's hyper-informed, "on-my-terms" shopper • Unified commerce: the convergence of physical and digital retail • How technology can enhance the customer experience • Store reinvention: how to repurpose bricks & mortar retail • Future of e-commerce • How AI and other emerging technologies will revolutionise the retail sector • Macroeconomic, sociodemographic and ESG trends • Evolution of customer loyalty This is a London-based show with a global audience. For more, visit retaildisrupted.com
Reviews:
Sneakers and Scaling with The Sole Supplier Founder
March 20, 2025
70
18:3725.57 MB

Sneakers and Scaling with The Sole Supplier Founder

It’s Neurodiversity Celebration Week. Natalie shares her own neurodiversity journey and speaks to fellow ADHD-er and founder of The Sole Supplier, George Sullivan. George is a 34-year-old founder, born and bred in London. Ten years ago, whilst working in recruitment, he started a platform to help p...

Ebay’s Global Fashion GM on Secondhand, Sustainability, and the Say-Do Gap
March 18, 2025
69
22:4742.76 MB

Ebay’s Global Fashion GM on Secondhand, Sustainability, and the Say-Do Gap

Kirsty Keoghan is responsible for eBay’s global fashion business. She joins Natalie to discuss the evolution of the fashion category on the platform, emphasizing the importance of a frictionless experience for both buyers and sellers, and the trust built through authenticity guarantees. Kirsty shar...

Jigsaw CEO: Uncertainty And Disruption Is Our New Normal
March 11, 2025
68
35:1266.15 MB

Jigsaw CEO: Uncertainty And Disruption Is Our New Normal

Hash Ladha, CEO of Jigsaw and former CEO of Oasis and Warehouse, joins Natalie to discuss fashion retailing, the resurgence of accessible luxury, and lessons for the next generation of retail leaders. 📺 This is a video episode and can watched on the Retail Disrupted YouTube channel here . Hash and...

AllSaints Founder: The World Cannot Afford Fast Fashion
March 05, 2025
67
17:2623.94 MB

AllSaints Founder: The World Cannot Afford Fast Fashion

Stuart Trevor is the Founder of AllSaints and STUART TREVOR, his eponymous sustainable fashion brand that launched in 2023. He joins Natalie to talk about why he decided to launch a clothing brand that doesn’t produce any new clothes. They discuss: What inspired Stuart's move into sustainable fashi...

Every Little (Bit of Innovation) Helps: Chatbots, Digital Twins, Autonomous Stores, and Drones with Tesco
February 26, 2025
66
25:2134.81 MB

Every Little (Bit of Innovation) Helps: Chatbots, Digital Twins, Autonomous Stores, and Drones with Tesco

Jane Mustoe, Senior Technology Director at Tesco, joins Natalie to discuss how Tesco is using tech to redefine both customer and colleague experiences. They explore: Tesco's recent innovations – GetGo and frictionless shopping, gen AI chatbots, digital twins, mobile apps for store associates, and m...

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