Retail Disrupted

Retail Disrupted

Learn from the leaders and disruptors shaping the future of retail. Hosted by retail analyst Natalie Berg, Retail Disrupted® is a weekly podcast exploring the biggest trends in retail, e-commerce, and consumer behavior. Join us as we dive into the future of shopping — from AI-powered experiences and omnichannel strategy to reimagined stores, sustainability, social commerce, and more. We explore how technology is reshaping retail, how shopping habits will evolve in the future, and what brands need to do to stay relevant in this digital era. Each episode offers practical insights, sharp analysis, and big-picture thinking to help you navigate the evolving retail sector with confidence. Based in London, designed for a global audience.
Online Grocery Is a Decathlon — Ocado's European President on Making E-Commerce Profitable
Retail DisruptedJuly 09, 2026
136
22:1754.37 MB

Online Grocery Is a Decathlon — Ocado's European President on Making E-Commerce Profitable

Gregor Ulitzka (President, Europe at Ocado Group) makes the case that online grocery isn't a sprint — it's a decathlon. The path to profitability requires retailers to master logistics, availability, pricing, last-mile, customer experience - the works! From Ocado's origins as the UK's first pure-pla...

Vuori Global President: Cracking DTC, Physical Retail & International Expansion
Retail DisruptedJuly 06, 2026
135
14:1536.92 MB

Vuori Global President: Cracking DTC, Physical Retail & International Expansion

Most DTC brands struggle to make the leap from online-only to physical retail. Vuori didn't just make the transition -they're now scaling stores across Europe, Asia, and beyond. Recorded live at Shoptalk Europe, Global President Ashley Kechter shares the playbook behind the California athleisure bra...

The Future of Quick Commerce: Wolt's Marianne Vikkula on Affordability, AI & Retail
Retail DisruptedJuly 02, 2026
134
22:1530.55 MB

The Future of Quick Commerce: Wolt's Marianne Vikkula on Affordability, AI & Retail

A third of shoppers now expect grocery delivery within two hours. That's a huge shift in customer expectations – and one that Wolt is well placed to meet. The Helsinki-based delivery platform (owned by DoorDash / sister company to Deliveroo) is now the #1 delivery app outside China and among the top...

How AI Agents Will Rewrite Retail Payments – Spreedly CEO
Retail DisruptedJune 29, 2026
133
38:1288.04 MB

How AI Agents Will Rewrite Retail Payments – Spreedly CEO

What happens if customers never reach the checkout page at all? Justin Benson, CEO of Spreedly — the payment orchestration platform trusted by BMW, The New York Times, HBOMax, Getty, Warner, and Il Makiage — joins Retail Disrupted to unpack why payments become more critical, not less, in an agentic ...

Inside Instacart's $110 Basket Strategy | Ryan Hamburger, Instacart CCO
Retail DisruptedJune 24, 2026
132
15:4536.66 MB

Inside Instacart's $110 Basket Strategy | Ryan Hamburger, Instacart CCO

Instacart's average basket is $110 - the highest in quick commerce. In this episode, Natalie Berg sits down with Ryan Hamburger, Chief Commercial Officer of Instacart, at Shoptalk Europe to unpack how the company is evolving from delivery platform to omnichannel technology partner. With over 25 mill...

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