Retail Disrupted
30 Years, £100 Million: What Asda's Tickled Pink Teaches Every Retailer
Asda's Tickled Pink campaign has raised a whopping £100 million over 30 years. This isn't just fundraising — it's embedding a cause into the culture of a business. 🎗️🩷 In this episode, I sit down with the team behind it all — Emma Betts (Asda), Rachel Carrington (Breast Cancer Now), and Jo MacSwee...
5 Things the Morrisons CEO Taught Me + River Island on Fashion's New Pace
What does the CEO of Morrisons actually think about AI, shopper loyalty, and the pace of change? Retail analyst Natalie Berg shares five direct learnings — then River Island's Tech Director reveals how fashion is fighting the same battle. In this episode of Retail Disrupted, Natalie shares frontline...
Gen Z's Digital Changing Room – Rachel Levy, Head of Retail & Lifestyle, Snapchat
Snapchat is no longer just a messaging app — it's Gen Z's discovery engine, digital changing room, and social shopping hub, and it's transforming how forward-thinking retailers must think about the purchase funnel. 90% of UK Gen Z are on Snapchat. Only 5% describe themselves as impulsive shoppers. A...
ROI Reimagined: The 11 Metrics Every Retail Leader Needs Now
Traditional ROI is broken. If you're still measuring success with quarterly numbers and like-for-like sales, you're flying blind into the next decade of retail. In this episode, host Natalie Berg is joined by Martin Newman — "The Consumer Champion", author of ROI Reimagined , and a 40-year retail ve...
Holland & Barrett CFO: Why Boring AI Beats the Hype
This CFO doesn't care about ROI. Instead, Vineta Bajaj (Holland & Barrett CFO) believes we should be asking: How will the customer's life change? Will they get a better assortment? Will they get better pricing? Will they get dynamic pricing? Will they get better personalization? If I invest this...