Episodes

Live from Barcelona, Pieter Van den Broecke, EMEA Leader, Supply Chain Commerce Strategies at Manhattan Associates joins Natalie to discuss: Europe's retail CIOs - what's keeping them up at night? Generative AI – what are the opportunities and challenges? Customer experience - how to service your c...

Faire is the largest global b2b marketplace for independent retailers. In this episode, Faire’s UK General Manager Charlotte Broadbent joins Natalie to discuss: How Faire is disrupting the wholesale sector and benefits for SMEs Opportunities and challenges facing independent retailers today How ind...

Gary Kusin, co-founder of GameStop and Laura Mercier Cosmetics, joins Natalie on the podcast to discuss:  GameStop’s origins: what inspired Gary and James McCurry to launch the world’s first video game store in the early 80s? Successes and missed opportunities: what would Gary have done differently...

From the rise of Temu and Shein to immersive digital commerce - and not to mention the resurgence of good old-fashioned bricks & mortar retail - Amazon certainly isn’t short of competitive threats. Miya Knights and Natalie Berg, co-authors of Amazon: How the World’s Most Relentless Retailer Will Co...

This week, Natalie is answering the questions rather than asking them! She speaks to Rishad Tobaccowala who is the former Global Strategy and Growth Officer at Publicis Groupe and host of the What Next? podcast.  They explore: Natalie’s move to the UK nearly two decades ago. How the need for flexib...

Steve Dennis is a strategic advisor, keynote speaker, podcast host, and bestselling author of Remarkable Retail. He joins Natalie to discuss the findings of his new book, LEADERS LEAP: Transforming Your Company at the Speed of Disruption. They explore: The cost of misunderstanding risk – why playin...

David Blakeney, former Store Development Director at House of Fraser and Sook, joins Natalie to discuss: - Why physical retail is on the cusp of a new dawn. - Repurposing physical space in a digital era. - Innovation in department stores - are retailers doing enough? - Pop-up retail – which vertica...

The interview from this episode originally aired on The Globalist from Monocle Radio. Natalie discusses the latest global retail stories with Georgina Godwin: Ikea’s Roblox venture: the launch of a virtual store and how Ikea has become the first brand to offer paid work on the gaming platform. Walm...

Jeremy Schwartz was the turnaround CEO of Pandora, the world’s largest jewellery company with 2,500 stores and e-commerce sites in 90 countries. Prior to that, Jeremy was Chairman and CEO of The Body Shop from 2013 to 2017. He also previously spent time at Sainsbury’s and, as Brand Director, he was...