Episodes

International expansion isn't about copy-and-paste growth — it's about cultural intelligence. In this episode of Retail Disrupted, Natalie Berg is joined by CMOs and leading global brand experts Katherine Melchior Ray and Nataly Kelly to explore why so many global brands fail — and what they should ...

In this episode of Retail Disrupted, Natalie Berg shares her 2026 outlook and insights from the KPMG Retail Think Tank. She is then joined by international logistics expert Becky Lombardo to unpack how retailers can build resilient, flexible, and profitable supply chains in an increasingly unpredict...

Barcodes are the backbone of global trade. GS1 barcodes are scanned more than 10 billion times a day, helping over two million organisations worldwide identify, describe, and track products across the global economy. But while the barcode has existed for more than 50 years - largely unchanged - the ...

Rice is the one of the most consumed foods in the world, but few people realise it's also a major driver of climate change. In fact, beef is the only food responsible for higher global emissions. In this episode of Retail Disrupted, Natalie Berg sits down with Fergus O'Sullivan, Founder of Nice Rice...

Discover how The Elf on the Shelf transformed from a beloved family tradition into a multi-platform global holiday empire. In this episode of Retail Disrupted, Natalie Berg sits down with Christa Pitts, co-CEO and founder of The Lumistella Company and creator of The Elf on the Shelf, to explore the ...

We're getting techie on this episode of Retail Disrupted! Natalie Berg sits down with Keith Dipple of Manhattan Associates to dive into the nuts and bolts of modern retail technology. From unified commerce architecture to versionless POS, real-time inventory visibility, and AI-enabled fulfillment, w...

Argos has undergone one of the most visible transformations – from being a catalogue retailer to approximately 80% of sales now coming through digital channels. Heni Hazbay, Marketing Director at Argos, joins us for a candid look at how the Sainsbury's owned business is evolving for a digital-first ...

Why do so few clothes actually fit? In this episode of Retail Disrupted, host Natalie Berg sits down with retail powerhouse Julia Reynolds to uncover why sizing has become fashion's most expensive blind spot - and how AI could finally fix it. With more than 35 years in retail, Julia has led some of ...

Half of UK consumers say customer service feels overly automated, joyless, and exhausting. In this episode of Retail Disrupted, Peter Cross — consultant, speaker, and author of Start with the Customer — joins Natalie Berg to explore how retailers can bring back the human touch. Peter reminds us that...