Retail Disrupted

Retail Disrupted

Weekly conversations with the leaders and disruptors shaping the future of retail. 🛍️

Hosted by retail analyst Natalie Berg, Retail Disrupted® is an award-winning Top 5% Global Podcast exploring the trends reshaping the industry.

Joining us are the C-Suite leaders and disruptors actually driving these changes.

We dive into the critical shifts:
🛒 The Empowered Shopper: Meeting the needs of the "on-my-terms" consumer.
🏢 Reinventing the Store: Where physical retail meets digital convenience.
📱 Channel Disruption: From the rise of preloved and Temu & Shein, to the impact of AI and TikTok.
🚀 Future of E-Commerce: From immersive brand experiences to agentic commerce.
💡 Retail Leadership: Honest conversations on navigating disruption, culture, ESG, and loyalty.

Subscribe for the strategic clarity you need to future-proof your business — from the boardroom to the shop floor.

Inside The Body Shop Comeback Plan | CEO Mike Jatania
Retail DisruptedOctober 05, 202600:35:24

Inside The Body Shop Comeback Plan | CEO Mike Jatania

The Body Shop is in transformation mode. Two years after its rescue from administration, the globally renowned ethical beauty business is moving from stabilization to its next phase of growth under CEO and Chairman Mike Jatania. Mike joins Natalie Berg on Retail Disrupted to discuss what it takes to...

How a £40 TikTok Order Turned Into £10K a Week in Wholesale
Retail DisruptedSeptember 23, 202600:09:07

How a £40 TikTok Order Turned Into £10K a Week in Wholesale

A £40 TikTok Shop order turned into £10,000 a week in wholesale. Manny Malik from Malik Butchers joins Natalie Berg on Retail Disrupted to share how a third-generation halal butcher from Wolverhampton became one of the UK's most recognisable halal brands through TikTok. He speaks to Natalie at TikTo...

How Cheeky Wipes Built a Daily TikTok Live Strategy
Retail DisruptedSeptember 21, 202600:04:41

How Cheeky Wipes Built a Daily TikTok Live Strategy

Live every day for 18 months: how Cheeky Wipes turns awkward questions into sales on TikTok. Welcome to Retail Disrupted. In this 5-min briefing, Helen Rankin, founder of Cheeky Wipes and Cheeky Pants, shares how daily TikTok Lives build community and remove barriers to buy. She speaks to Natalie Be...

TikTok Added £10BN to UK Economy: Paul Mears on Live Shopping
Retail DisruptedSeptember 16, 202600:15:05

TikTok Added £10BN to UK Economy: Paul Mears on Live Shopping

TikTok added £10 billion to the UK economy - and sent 4.3 million back to independent shops after discovering content on TikTok. Here's how. Hosted by retail analyst Natalie Berg, this episode of Retail Disrupted features Paul Mears, Group Vertical Director of Retail and E-Commerce at TikTok. He sha...

What Kraft Heinz Gets Right About Winning Shoppers | Karen Owen
Retail DisruptedSeptember 07, 202600:15:54

What Kraft Heinz Gets Right About Winning Shoppers | Karen Owen

How does Kraft Heinz decide what shoppers actually want next — from a viral vodka pasta to zero sugar, zero salt ketchup? Karen Owen, Chief Growth Officer (Europe & Pacific Developed Markets) at Kraft Heinz, joins Natalie Berg on Retail Disrupted to discuss how to turn consumer obsession into commer...

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