The UK's third biggest fashion retailer doesn't own a single store, design a single garment, or hold a single unit of inventory. Natalie Berg sits down with Olivia May, Partner at OC&C Strategy Consultants, to deliver the strategy briefing retail leaders need on the resale revolution. In this episod...
Gregor Ulitzka (President, Europe at Ocado Group) makes the case that online grocery isn't a sprint — it's a decathlon. Mastering logistics, availability, pricing, last-mile and customer experience simultaneously is the only path to profitability. From Ocado's origins as the UK’s first pure-play onl...
Most DTC brands die on the path from online-only to physical retail. Vuori not only survived that transition; they're now scaling stores globally across 30 markets. Global President Ashley Kechter reveals the playbook. Recorded live at Shoptalk Europe, Ashley Kechter sits down with Natalie Berg to b...
A third of shoppers now expect grocery delivery within two hours. That’s a huge shift in customer expectations – and one that Wolt is well placed to meet. The Helsinki-based delivery platform (owned by DoorDash / sister company to Deliveroo) is now the #1 delivery app outside China and among the top...
When it comes to payments, there is zero tolerance for error. One wrong charge, one botched refund, one unauthorized recurring billing - and consumer trust is permanently broken. Now add AI agents to that equation. In this episode, retail analyst Natalie Berg speaks with Justin Benson, CEO of Spreed...