Retail Disrupted host Natalie Berg is joined by Pieter Van den Broecke, EMEA Leader, Supply Chain Strategies, Manhattan Associates to explore how AI disrupting search and dicovery - and why foundational data accuracy and inventory visibility will separate retail's winners from the losers.
In this conversation, recorded at Manhattan Exchange in Milan, we cover why retailers are facing a cost, supply and demand squeeze at the same time, why inaccurate inventory breaks omnichannel promises and erodes consumer trust, and what store associates need to do to deliver consistent service across channels.
CHAPTERS
0:00 Cold Open: Why Your Data Must Be Right
0:48 Welcome To Retail Disrupted
1:22 Retail Under Pressure: Cost, Supply And Demand Squeeze
2:50 AI Discovery And The Risk Of Being Ignored
8:44 Stores, Proximity And Supporting Store Associates
12:19 Final Advice: Foundations, Trust And Keeping Your Promise
🤝 Thank you to our partner Manhattan Associates. For more, visit https://www.manh.com/
ABOUT THE PODCAST
🎙️ Retail Disrupted is an award-winning Top 5% Global Podcast. Every week, retail analyst Natalie Berg speaks with the leaders and disruptors shaping the future of retail.
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