Co-op's Technology Director on Grocery Retail Transformation
Retail DisruptedJanuary 14, 202500:13:34

Co-op's Technology Director on Grocery Retail Transformation

Live from the NRF Big Show, Co-op's (https://www.coop.co.uk/) director of technology Ian Cox joins Natalie to discuss:


• NRF highlights and practical use cases for AI in food retail.

• How Co-op enacted digital transformation to innovate faster, scale resources, and stay agile in a rapidly changing market.

• The importance of service availability as a convenience retailer: delivering transformation projects with minimal impact on the customer.

• The relevance of quick commerce for convenience retailers.


Ian's Bio:


Ian Cox is the director of technology for Co-op UK, where he oversees SAP services, roadmap and footprint across the entire business. He's also responsible for all Colleague Digital Technology products and platforms used in our Co-op businesses and support center, including Stores, Distribution, Legal Services and Funeral-care.


Connect with Ian on LinkedIn (https://www.linkedin.com/in/ian-cox-90217412/) .
customer experience, consumer insights, AI in Grocery, Co-op Technology, Data-Driven Retail,
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