• Tesco's recent innovations – GetGo and frictionless shopping, gen AI chatbots, digital twins, mobile apps for store associates, and more.
• All about the margins – the importance of achieving marginal gains in a low-margin industry.
• Always keeping an eye on future innovations and finding pockets of "reality" amongst the "hype".
• Why over half of innovations fail, why that's important, and lessons from Tesco's drone trial.
• Why getting the culture right is 'make or break' for organisations and the need to balance agility with operational efficiencies.
• DEI and advice for the next generation of female tech leaders.
Today's episode is brought to you by Centric Software (https://www.centricsoftware.com/) .
Centric Software provides an innovative and AI-enabled product concept-to-replenishment platform for retailers, brands and manufacturers of all sizes. As experts in fashion, luxury, footwear, outdoor, home and related goods like cosmetics, food & beverage and multi-category retail, Centric Software delivers best-of-breed solutions that optimize planning, pricing, design, product development, sourcing and production.
📣 Register for Centric Connect 2025 (https://www.centricsoftware.com/events/centric-connect-2025/?utm_source=Linkedin&utm_medium=Social+Ad&utm_content=Linkedin+Organic+social+ad&utm_campaign=25Q1_UK_SEM_03.13_AFA_Lead+Gen_CentricConnectLondon_Organic+Social) .
Connect with Jane on LinkedIn (https://www.linkedin.com/in/jane-mustoe-622b9044/) .
For more, visit Retail Disrupted (https://retaildisrupted.com/) .