• How is Amazon extending the life of returned goods through its Second Chance programme?
• How can the wider industry overcome the returns challenge?
• Futureproofing - with more disruption on the horizon, how does Amazon ensure it stays relevant to customers?
• Consumer outlook - does JB expect consumers to remain relatively resilient as we move into 2024?
• From drones to generative AI: what technologies and innovations should we be watching?
Links:
Did you know preloved shopping is now a $1bn+ business (https://www.reuters.com/sustainability/second-hand-shopping-1-bln-plus-business-amazon-europe-2023-11-29/) for Amazon in UK/Europe?
Amazon's Second Chance pop-up store (https://www.retail-week.com/stores/amazon-opens-first-second-chance-charity-store/7045097.article) in London
For more, check out NBK Retail (https://nbkretail.com/) .