This video episode was recorded in a London studio. You can watch the full episode on YouTube (https://www.youtube.com/watch?v=sm0BeemZ3b4&t=18s) or listen on your usual platforms!
Mark and Natalie explore:
• Self-service: some retailers are doubling down, others are reassessing. Where have we landed and how might AI drive the next wave of adoption?
• From accepting payments to more targeted promotions, where next for scan & go?
• Real-time hyper-personalization: why Mark believes the time has finally come.
• What's fuelling the rise of retail media and how might it evolve to become (even) more personalized in the future?
• The AI opportunity in food retail: from recipe inspiration to actually doing our grocery shopping for us.
• E-commerce: why Mark is bullish about growth opportunities for online grocery and why dark stores may be poised for a comeback.
This conversation coincides with the launch of Zebra's latest report, Creating Great Grocery Trips (https://mktg.zebra.com/grocery) , which Natalie contributed to. Download the full report (https://mktg.zebra.com/grocery) .
More about Zebra:
From seamless transactions and inventory visibility to personalised experiences and engaged associates, Zebra (https://www.zebra.com/gb/en/industry/retail.html) provides solutions that empower retailers to thrive. With connected systems and data-driven decisions, retailers are prepared to overcome challenges, delight shoppers, and drive sustainable growth. For more: https://www.zebra.com/gb/en/industry/...
More about Mark:
Industry speaker and technology evangelist. Mark works with retailers to provide input on how to face the challenge of a new digital landscape with a particular focus on the broad Zebra technologies portfolio from mobile devices to workforce productivity and inventory visibility solutions. Connect with Mark on LinkedIn (https://www.linkedin.com/in/mwthomson67/) .