• Europe's retail CIOs - what's keeping them up at night?
• Generative AI – what are the opportunities and challenges?
• Customer experience - how to service your customers in real-time and learning to trust AI to be the first port of call.
• Why giving shoppers greater control post-purchase is a win for retailers, customers and the planet.
• Unified commerce – what does this look like in practice and where are the opportunities going forward?
• Why Pieter believes the digitization of physical retail isn’t over.
More on Manhattan Exchange (https://www.manh.com/en-gb/lp/exchange) .