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What Retailers Can Learn From the Navy Exchange
Rich Honiball is the EVP and Global Chief Merchandising & Marketing Officer for NEXCOM (Navy Exchange Service Command). He joins Natalie on the podcast to discuss: • The unique role of military retail, the importance of having a clear mission, and other lessons for traditional retailers. • Learnings...
Decarbonising Deliveries
Murvah Iqbal, co-CEO and co-founder of HIVED ( https://www.hived.space/) , is on a mission to revolutionise the delivery industry. Founded in 2021, the all-electric delivery start-up has already distributed millions of parcels across London for major brands including ASOS, Uniqlo, Nespresso and Zara...
Marketplaces are the New E-Commerce
Marc Vicente, Group Digital Director at Kingfisher, joins Natalie for a comprehensive discussion around e-commerce, AI, marketplaces, retail media, and more. They explore: • Why omnichannel retailers are now embracing the marketplace model • The role of physical stores in e-commerce • Innovative par...
Why Did Amazon Fresh Fail in Germany?
Boris Planer, Founder and Managing Director of Future Consulting, joins Natalie to discuss the news that Amazon is terminating its online grocery service in Germany. They discuss: • What went wrong for Amazon Fresh in Germany, what does this tell us about Amazon's global grocery strategy, and where...
Digital Transformation Lessons with Primark and Ann Summers
Paul Edney, Technology Director Channels at Primark, and Jeanette Copeland, Technology Director at Ann Summers, join Natalie to discuss lessons from their digital transformation projects. They explore: • The rationale behind Primark’s click & collect roll-out and how it’s enabling the retailer to en...