This is a clip from the Retail Disrupted podcast, episode 65 which is brought to you by the Richmond Retail & Ecommerce Directors' Forum. In this episode, Natalie speaks to Jess and Martin George, former customer director at Waitrose & Partners and commercial director at British Airways, about the evolving role of marketing in retail and the importance of always having the customer in the room.
Full episode links:
📺 Video: https://www.youtube.com/watch?v=cjpXQbOaV_0
🎧 Audio: https://retaildisrupted.com/episode/keep-the-customer-in-the-room-marketing-insights-from-asda-and-waitrose
*Jess and Martin will be speaking at the Richmond Retail & E-commerce Directors’ Forum in April. If you’re a retailer and would like to join us, please get in touch: https://retaildisrupted.com/contact
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