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Overlooked, Overwhelmed & Menopausal: Enough is Enough!
Menopause isn’t optional - it’s universal. Yet millions of menopausal women face confusing products, hard-to-find solutions, and poor customer experiences. Hear why Heather Jackson, CEO and co-founder of GenM, believes accessibility and thoughtful design for menopausal consumers isn’t just a nice to...
Matalan’s Self-Checkout Push: The Future of Retail Shopping
💥 Retail Disrupted is back with a brand-new episode on retail transformation featuring: · Phil Hackney, Chief Operating Officer at Matalan · Katherine Davis, Chief Retail Officer at Matalan · Martin Ward, Head of Software for the UK & Ireland at Toshiba Global Commerce Solutions The conversation lo...
Matalan Retail Innovation: Future of Retail Technology with Toshiba Global Commerce
What does it take for a legacy retailer to grow in 2025? In this episode of Retail Disrupted, we look at how Matalan is rethinking its business with the help of Toshiba Global Commerce Solutions. Guests Phil Hackney (COO, Matalan), Katherine Davis (Chief Retail Officer, Matalan), and Martin Ward (He...
AI in Grocery Shopping: What’s The Future of Grocery Stores?
Mark Thomson from Zebra Technologies talks about the role of AI in grocery shopping, real-time personalization, self-checkout, and the rise of retail media. From online grocery shopping trends to smart grocery technology in stores, he explains how digital tools are reshaping the grocery customer exp...
Future of Physical Retail: Holland & Barrett’s View
How should retail stores evolve in a digital era? Richard Fisher, Design Manager at Holland & Barrett, and Chris Newell, Creative Partner at Syn, share their perspective on the future of physical retail. They explain why stores need to become more experiential, blending digital transformation in ret...