· Phil Hackney, Chief Operating Officer at Matalan
· Katherine Davis, Chief Retail Officer at Matalan
· Martin Ward, Head of Software for the UK & Ireland at Toshiba Global Commerce Solutions
The conversation looks at why non-food retailers like Matalan are increasingly adopting self-checkout. From retail automation trends to improving the customer experience in retail, the panel shares how retail self-service checkout is becoming central to Matalan’s retail strategy and wider digital transformation.
This is part of a bigger shift in retail checkout innovation, showing how the future of retail shopping is being reshaped by technology.
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