Richard Fisher, Design Manager at Holland & Barrett, and Chris Newell, Creative Partner at Syn, share their perspective on the future of physical retail. They explain why stores need to become more experiential, blending digital transformation in retail with the in-store customer experience.
From health and wellness retail trends to the future of brick-and-mortar stores, this conversation shows how omnichannel retail strategies are reshaping shopping in 2025 and beyond.
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