From digital twins to AI chatbots, how is Tesco using tech to redefine retail?
Retail DisruptedFebruary 26, 202500:02:30

From digital twins to AI chatbots, how is Tesco using tech to redefine retail?

Jane Mustoe, Senior Technology Director at Tesco, tells Natalie Berg how the retailer is using tech to enhance both customer and colleague experiences.

This is a clip from #RetailDisrupted episode 67: Every Little (Bit of Innovation) Helps: Chatbots, Digital Twins, Autonomous Stores, and Drones With Tesco.

🎧 Full episode: https://retaildisrupted.com/episode/every-little-bit-of-innovation-helps-chatbots-digital-twins-autonomous-stores-and-drones-with-tesco

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