• Quick commerce: what went wrong and how will it evolve? • Why Deliveroo won’t chase 15-minute delivery. • Learnings from the restaurant sector. • Why retail partners are more open to collaboration in 2024. • Deliveroo’s move into non-food: “bringing the whole high street to the customer”. • Voice commerce: why hasn’t it taken off and is there a place for it in the future? • Frictionless checkout: are checkout-free stores the future or are there too many barriers to making it viable?
Connect with Paul on X (https://x.com/prw25) and LinkedIn (https://www.linkedin.com/in/paulrwilkinson/?originalSubdomain=uk) .
Learn more about Deliveroo (https://deliveroo.co.uk/) .
This conversation was recorded in February 2024.