Natalie Berg discusses the rise of slow checkout lanes
Retail DisruptedMarch 20, 202400:04:14

Natalie Berg discusses the rise of slow checkout lanes

Are 'chat checkouts' coming to a store near you? In this BBC News interview, retail analyst Natalie Berg examines the rise of slow checkout lanes as a way to help shoppers combat loneliness. Dutch grocer Jumbo is pioneering this trend, but it's also being tested at supermarkets in Germany, Canada, UK, Japan, Switzerland, and other countries around the world. It's a fantastic way for retailers to be more inclusive and give customers an alternative to technology. Speed and efficiency isn’t for all!

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