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Natalie Berg discusses the rise of slow checkout lanes
Are 'chat checkouts' coming to a store near you? In this BBC News interview, retail analyst Natalie Berg examines the rise of slow checkout lanes as a way to help shoppers combat loneliness. Dutch grocer Jumbo is pioneering this trend, but it's also being tested at supermarkets in Germany, Canada, U...
Natalie Berg on Tesco and M&S
Natalie Berg shares her expectations on Tesco and M&S ahead of their Christmas trading results. Tesco has done a stellar job defending market share while the discounters nip at its heels. Investing in low prices, price matching and Clubcard pricing has helped to stem the tide of shoppers switching t...