They explore:
♦ GameStop’s origins: what inspired Gary and James McCurry to launch the world’s first video game store in the early 80s?
♦ The pivot to makeup: Gary discusses how a conversation with former Macy’s Chairman Terry Lundgren sparked the idea for Laura Mercier.
♦ Continuous improvement versus continuous change.
♦ Customer centricity: why so many brands today fail to get this right.
♦ Kinko’s: Gary shares how, as Kinko’s CEO, he turned the loss-making business into to a highly profitable enterprise that was later acquired by FedEx.
♦ Meme stocks: Gary shares his views on the GameStop stock market frenzy.
You can listen to the full 45-minute episode on Apple, Spotify or wherever you get your podcasts. As always, if you're able to leave a quick ⭐ rating, this really helps the show! 🙏
Apple: https://podcasts.apple.com/gb/podcast/malls-makeup-and-meme-stocks-with-gary-kusin/id1676107321?i=1000670396216
Don't forget to subscribe to the Retail Disrupted podcast. For more, visit www.nbkretail.com
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