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Retail Reimagined: Matalan and Toshiba Global Commerce Solutions
Big changes are happening at Matalan. The 40-year-old British fashion and homeware retailer is making major investments in its stores, products, and digital capabilities as part of a multi-year transformation programme. On this episode, Natalie is joined by Phil Hackney, Chief Operating Officer at M...
Amazon Prime VP Jamil Ghani: “Prime is Not A Loyalty Program”
Jamil Ghani is the Worldwide Vice President of Amazon Prime, leading product, technology, marketing, decision science, operations, and finance teams that build and operate the membership program for over 200 million members across 26 countries. He sits down with Natalie at the end of the Amazon Prim...
Pacsun CEO: “We’ve Sold 200,000 Pairs of Jeans on TikTok”
Pacsun CEO Brieane Olson sits down with Natalie on the sidelines at the World Retail Congress. They discuss: Staying culturally relevant: how Pacsun transitioned from a “house of brands” in malls to a purpose-driven, culture-first youth brand. Are Gen Z and Gen Alpha actually brand loyal? What are t...
Not a One-Trick Pony: Nobody’s Child Founder on Becoming More Than a Dress Brand
Andrew Xeni is the Founder/Chairman of Nobody’s Child and Soreto, and Founder/CEO of Fabacus . He joins Natalie for a video episode which can be watched on YouTube . Andrew discusses the evolution of Nobody's Child, an M&S-backed fashion brand known for its commitment to affordability and sustainab...
Delivering the Future: Amazon Leaders on AI, Robotics, Last Mile, and Same-Day Delivery
Live from Amazon's 'Delivering the Future' event in Dortmund, Germany, Natalie speaks to three Amazon execs about today's announcements: Rocco Bräuniger - Vice President, Country Manager Germany & Expansion Countries EU Nicola Fyfe - Vice President, Amazon Logistics Europe Sarah Rhoads - Vice Presid...