In this #RetailDisrupted episode, recorded live on stage at the Richmond Retail and E-commerce Directors’ Forum, Jeremy and Natalie discuss:
- Why some retail businesses fail
- How to embark on a successful turnaround strategy
- The importance of perpetual innovation
- ESG: addressing the intention-action gap and FMCG best practices
- Customer loyalty and doubling down on your top 20% of customers
For more, visit NBK Retail www.nbkretail.com
#retail #retailpodcast #changemanagement #businesstransformation #consumer #retailinsights #thebodyshop #pandora #leadership #ESG #marketing #branding #customerloyalty #ecommerce